HeyMachi · One platform. Any kind of shop.

Run yourkitchenlike a software company.

One login. POS, billing, inventory, HRIS, payroll, loyalty, a Machi‑AI assistant and your own customer app — already wired together. Built for the messy reality of running a real shop.

Made for
Mango Leaf Cafe · Table 7
Filter coffee × 2
Steward 4₹ 180
Masala dosa
Steward 4₹ 160
Mysore bonda
Steward 4₹ 90
Total₹ 430
KOT printed in kitchen · Stock auto-deducted
47+
industries supported
6
process verticals
Weekly
release cadence
99.98%
uptime target
Modular by design

Plug only what you actually use.

Everything you need to run a shop is here, end-to-end. Start with billing — turn on inventory, payroll, loyalty and the customer app the day you need them. No rip-and-replace, no migrations.

Core

POS & Billing

Cart, KOT, split bills, GST invoices, cloud printing.

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Plugin

Inventory

Stock, recipes, low-stock alerts, multi-location.

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Plugin

HRIS

Staff, attendance, shifts, leaves.

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Plugin

Payroll

Salaries, advances, payslips, bank files.

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Plugin

Loyalty

Wallet, points, tiers — and a cross-shop loyalty network rolling out.

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AI

Machi‑AI

Bill scanning, morning brief, voice queries.

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B2B2C

Customer App

Bookings, orders, reorder, loyalty wallet.

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Plugin

Scanner

Camera-based bill capture, barcode, OCR.

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Each module, in action

Not feature lists. The real screens.

Every module below is built into HeyMachi from day one. The data swaps live, every few seconds — restaurant, salon, dental clinic, garage, pharmacy, tailor — same software, different shop.

Now showingSalon· Service appointments
Bookings & Calendar

Bookings that fit the way your shop runs.

Chairs, technicians, tables, slots, walk-ins — Machi knows the difference. Drag to reschedule. SMS goes out automatically. The customer app shows real-time availability.

  • Per-staff calendar with skills + availability
  • Walk-in queue + booked slot, in one view
  • Auto SMS, WhatsApp, customer-app reminders
  • Deposit + cancellation policy, built-in
Salon· Bookings · Wed 23 Apr14 confirmed · 3 walk-in
10111212345
Priya · Senior
Anitha · Color + cutReena · TrimSneha · Keratin
Karthik · Barber
Vivek · BeardWalk-inSuresh · Father+son
Lakshmi · Spa
Meera · PedicureAnu · Manicure+PolishOpen
Drag to reschedule · Customer SMS auto-sent
Bookings & Calendar · live preview
Inventory & Stock

Know what's on the shelf before you run out.

Real-time stock across every branch. Recipes for cafes, BOM for tailors, batch + expiry for pharmacies. Set reorder thresholds — Machi drafts the PO when it's time.

  • Multi-branch live stock + transfers
  • Reorder thresholds, auto-PO drafts
  • Recipes / BOM for prepared items
  • Vendor ledger + payment tracking
Salon· Live stock3 alerts
SKU
Item
Branch
On hand
STK-0421
Hair color — Auburn 6.4
Anna Nagar
412
STK-1102
Filter coffee powder
All
3820
STK-0218
Disposable razors
Adyar
625
STK-0309
Shampoo · 1L
Anna Nagar
2210
Auto re-order draft created · 2 vendors notified
Inventory & Stock · live preview
HRIS · People

Your team, on one screen, all day.

Geo-fenced check-in, shift planning, leave approvals, late tracking — without an extra app for staff. The same login they use to bill, they use to clock in.

  • Attendance · auto, biometric, or geo-fenced
  • Shift planner with role + branch awareness
  • Leave + comp-off + weekly-off, approval flow
  • Feeds straight into Payroll — no double entry
Salon· Today's Roster9 of 11 in
9/11
Checked in
1
On leave
12m
Late today
PR
Priya R.
Sr. Stylist
09:58
On floor
KS
Karthik S.
Barber
10:12
+12m late
LV
Lakshmi V.
Pedicurist
09:55
On floor
AM
Arun M.
Front Desk
10:00
On floor
DK
Divya K.
Therapist
Approved leave
Auto-syncs to Payroll · Late minutes tracked
HRIS · live preview
Payroll · Statutory

Run payroll on the 1st, not the 7th.

Salary templates, advances, increments, bonuses, statutory PF/ESI/PT — calculated, approved, exported as a bank file. Payslips go to staff before they ask.

  • Calculated from HRIS attendance — no spreadsheets
  • PF · ESI · Professional Tax · TDS, built in
  • NEFT / RTGS bank file, one-click upload
  • Payslip PDFs to staff WhatsApp, automated
Salon· Payroll · April RunCalculated · ready
Cycle · 01–30 Apr 2026
₹ 4.82L
Gross · 11 employees
NEFT file ready
PF + ESI filed
Priya R. · Sr. Stylist
EMP-014 · HDFC ••3201
Net pay₹ 40,180
Basic₹ 24,912
HRA₹ 9,643
Conveyance₹ 1,607
Performance₹ 4,018
PF (employee)− ₹ 3,014
ESI− ₹ 502
Prof. tax− ₹ 200
One-click NEFT upload to HDFC · payslips PDF'd
Payroll · live preview
Machi-AI · Assistant

An assistant that knows your shop.

Snap a supplier bill — Machi reads it, files it, updates inventory. Ask plain questions in plain language. Get answers rooted in your real ledger, not a generic chatbot.

  • Voice or text — speaks the language your customers speak
  • Reads supplier bills, matches SKUs, updates stock
  • Morning brief — what mattered yesterday, in 30 seconds
  • Confirms before it does anything sensitive
Salon· Machi · trained on your shop● online
B
Why are weekend tips down at Anna Nagar?
M
Tip share dropped 31% Sat–Sun. Two threads:
Steward 4 logged off 45m early3 weekends in a row · table 5–8 turn-time +18m
Card-only customers are tipping lessUPI tip prompt missing on the bill PDF
Ask Machi · or hold to talk…🎙
Machi-AI · live preview
Payments & Reconciliation

Every rupee, accounted for.

UPI, cards, links, cash — captured at the till, reconciled to your bank, reported to GST. No more end-of-day arithmetic on a calculator.

  • UPI · cards · cash · links — one funnel
  • Auto-reconciliation against bank statement
  • GST captured per transaction, ready to file
  • Settlement timeline, per gateway, per branch
Salon· Payments · today● live
Settled today
₹ 1,42,380
18% vs yesterday
UPI
62%
Card
26%
Cash
12%
UPI · GPay
10:42:11
₹ 480
Card · Visa ••42
10:42:33
₹ 2,199
Cash drawer
10:43:02
₹ 350
UPI · PhonePe
10:43:18
₹ 1,499
Razorpay link
10:43:55
₹ 8,500
Auto-reconciled to bank · GST captured per txn
Payments & Reconciliation · live preview
Reports & Insights

Numbers that tell you what to do.

Daily, weekly, monthly — already in your inbox. Drill into branch, staff, service, hour. The same numbers you'd ask a CA for, computed live.

  • Pre-built reports for every vertical
  • Branch · staff · service · time-of-day drilldown
  • Custom dashboards — pin what you watch
  • Schedule + email · WhatsApp · CSV / Excel export
Salon· Reports · last 14 daysAuto · 06:00 IST
Revenue
₹ 9.42L
▲ 14%
Orders
1,184
▲ 8%
Repeat
42%
▲ 3pp
₹ 92k
Service · Hair48%
Service · Skin22%
Retail · Shelf18%
Membership12%
Drill into branch · staff · service · time of day
Reports & Insights · live preview
How HeyMachi fits

End-to-end. From counter to cloud.

One stack, end-to-end — POS, HRIS, payroll, inventory, loyalty and AI, all wired together. Your shop sits on top; we handle the boring infrastructure underneath so updates ship without breaking anything.

  • One login for billing, staff, stock, payroll and reports.
  • Same look and feel on web, iOS and Android.
  • Multi-location, multi-staff, role-based — by default.
  • Cloud + offline. Power cuts, dodgy WiFi — bills still print.
Your shop
Your menu, your staff, your customers, your numbers.
Industry pack
47+ industries — bakery, salon, clinic, AC repair, tailoring, gym…
Vertical pattern
Six process archetypes that fit every kind of shop.
Modules on demand
Billing · Inventory · HRIS · Payroll · Loyalty · AI · Customer App.
One platform
Multi-tenant, multi-location, audit-ready — invisible to you.
Composable on the inside — invisible on the outside.
Six verticals · 47+ industries

One platform. Any kind of shop.

Every shop in the world runs one of six process patterns. HeyMachi speaks all six fluently — so a salon doesn't get a kitchen screen, and a bakery doesn't get an appointment book.

Industries we already know

47+ shops. One platform.

Every industry below is mapped to one of the six verticals — same spine, the right screens, fields, reports and printer templates per shop. A few are live today; we ship a new one every couple of weeks.

Live today Shipping next
Instant Commerce
RestaurantCloud KitchenBakerySweet ShopJuice BarCafeCateringIce CreamTiffin Service
Counter Retail
ElectronicsMobile RepairOpticalStationeryPharmacyHardwarePet ShopBook StoreGrocerySupermarket
Scheduled Services
SalonSpaBeauty ParlourBarber ShopTattoo StudioMassage CentreMehendiMakeup Studio
Class & Academy
GymYoga StudioDance AcademyCoachingDriving SchoolMusic SchoolSwimmingMartial Arts
Quote → Fulfilment
Printing PressTailoringCustom FurnitureSign BoardsEvent PlannerInterior DesignPhotography Studio
Work Orders
AC RepairPlumberElectricianCar ServicePest ControlLaptop RepairAppliance Repair
Why HeyMachi

Most tools were built for one kind of shop. We built one for any kind.

The conventional stack is a fragile patchwork — Square for billing, Keka for payroll, Tally for accounts, an Excel sheet for inventory, WhatsApp for the customer. HeyMachi replaces the patchwork with a single, modular spine.

HeyMachiThe conventional stack
Coverage One platform across 47+ industries — restaurant, salon, clinic, AC repair, tailoring, gym.Square = retail/F&B. Toast = restaurants. Zoho = generic. Switch tools when you switch industries.
Modules POS, HRIS, payroll, inventory, loyalty, AI, customer app — all from one login.Buy 4–5 separate tools, glue them together with spreadsheets and Zapier.
AI Snap a supplier bill — Machi files it, matches SKUs, updates stock. Voice queries on real shop data.AI is a chat sidebar bolted onto the dashboard. Generic answers. Doesn't touch your actual ledger.
Customer app Branded mini-app + cross-shop loyalty network. New customers walk in from a neighbour's app.No customer-facing app, or a paid add-on with no network effect.
Local fit GST, UPI, cloud printing, regional languages, kirana-friendly UX — built in, not bolted on.Designed for the US. Indian merchants live in workarounds.
Price Built for shop margins. Plug modules on as you grow.Per-seat enterprise pricing that punishes shops with 8 staff.
Customer app · included

Your shop, in your customer's pocket.

Every HeyMachi business gets a branded customer app — bookings, reorder, loyalty wallet, payments. And one shared loyalty network that brings new customers in from neighbouring shops.

Branded mini-appYour logo, your colors, your menu. No app store needed.
Cross-shop loyaltyPoints earned at one HeyMachi shop work at another. Network effect, baked in.
Local-firstUPI, GST, regional languages, offline-tolerant — out of the box.
9:41
Hi, Aarav
Anna Nagar
A
Machi Wallet
2,140 pts
360 to Gold
Eat
Beauty
Fix it
Shop
Learn
Pick up where you left off
Mango Leaf Cafe
Cafe · Anna Nagar
Filter coffee + dosa
Reorder
Style Studio
Salon · Anna Nagar
Hair color + cut · Priya
Book
Volt & Wire
Electronics · T. Nagar
USB-C cable · ₹ 299
Pickup
HomeShopsWalletOrdersMe
Your shop · Your storefront · Your customers

The platforms took your margin. We're giving it back.

Most small shops can't get found online without renting space from a marketplace — handing over 22-30% per order, the customer relationship, and the right to even know who walked in. HeyMachi flips it: every business on HeyMachi gets its own branded online store, its own customer app feed, its own promotions, its own delivery. We're the rails. You're the brand.

The big-platform taxAmazon · Zomato · Swiggy · the lot
  • 22–30%commission on every order — gone before payroll
  • The customer is theirs. You can't email them, you can't call them, you can't run a comeback offer.
  • Your brand sits inside their grid, ranked against rivals who outbid you on visibility.
  • Promos, offers, timing — decided by their algorithm, not by your floor.
On HeyMachiYour shop · your rules · our rails
  • 0%commission on orders. Period.
  • The customer is yours. Names, numbers, history, preferences — in your CRM, on your turf.
  • Your branded storefront. Your colors, photos, story. No grid, no rivals next to your name.
  • You schedule the promos. Hourly happy-hours, weekend BOGO, festive flash-sales — all you.
How it works · the loop

A closed loop. You own every link.

Set a rule on your console. It lights up on your storefront. Your customers see it on their app. They order. You deliver. Loyalty points flow back. Every step inside your shop's universe — networked, but never owned by us.

Merchant console
Set rules · prices · promos
Your online store
Branded · indexed · live
Customer app
Push · feed · cart
You deliver
Self · partner · pickup
Loyalty network · points · cross-shop wallet
Promo: Happy Hour 4-6
Customer: Anna · Gold
Order #4471 · ₹ 420
Delivered in 22 min
+12 loyalty pts
Promotions engine

From a 2-hour happy hour to a 12-month festive run.

Schedule any kind of promotion at any granularity. Stack them, gate them by customer tier, target by location. Your customer app surfaces them at the right moment — push notification, hero card, in-bill nudge.

Week of 23 Apr peak time off-peak
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Hourly · Happy Hour 4-6pm
16:00 – 18:00
Daily · 10% off mornings
07:00 – 11:00
Weekend · BOGO drinks
12:00 – 17:00
Flash · 1-hour burst Wednesday
13:00 – 14:00
Tier · Gold members all week
00:00 – 23:59
Happy hour
Drop ticket prices for 2 hours every Friday — automatic, no manual toggling.
Buy-1-Get-1
Bundle pricing on selected SKUs. Stacks on top of loyalty rewards if you let it.
Flash sale
Hour-long burst with countdown timer in the customer app. Stock-aware, won't oversell.
Tier-gated
Silver / Gold / Platinum customers see different prices. Set thresholds, we handle the math.
Festive run
Diwali, Pongal, Eid — schedule months ahead with daily themed offers and banners.
Win-back
Customer hasn't visited in 21 days? Auto-send a personal offer to bring them back.
What we don't do.
  • We don't take a cut of your sales.
  • We don't own your customers.
  • We don't decide who's on top.
  • We don't run your delivery.
  • We don't put your competitor's banner above your own.
Open your online store
Roots · Reach · Both at once

Made in India. Designed to travel.

We started where running a shop is hardest — narrow margins, a thousand small rules, ten ways to pay, eight languages on the floor, three different tax forms per quarter. We're India-first today; the platform's built so that when we're ready for Dubai or Singapore, the bones don't change.

Built to belong here

From Madurai to Mumbai. From Guwahati to Goa.

We grew up here. We know which form gets stuck where, what an inspector asks for, why your CA wants the bill in that exact format, and how a Tier-3 town shop runs the till on a 4G connection that drops twice an hour.

Day-one in India means…
  • GST · CGST · SGST · IGST
  • e-Invoice (IRN + QR)
  • HSN / SAC ready
  • TDS · TCS
  • PF · ESI · Professional Tax · LWF
  • Bank file: NEFT · RTGS · IMPS
  • UPI native — BHIM · GPay · PhonePe · Paytm
  • RuPay · Cards · Wallets
  • FSSAI · Drug License · Trade License print
  • Composition scheme aware
  • State-wise statutory holidays
…and your floor speaks how it actually speaks
தமிழ்Tamilहिन्दीHindiతెలుగుTeluguಕನ್ನಡKannadaമലയാളംMalayalamবাংলাBengaliमराठीMarathiગુજરાતીGujaratiਪੰਜਾਬੀPunjabiଓଡ଼ିଆOdiaঅসমীয়াAssameseاُردُوUrdu+ English
"nammaludhu" — your shop's keys are in your pocket.
On our way

Outside India? Talk to us early.

India was the hard mode. The platform's architected so the moment we step into a new country, the bones don't change — currency swaps, tax regime swaps, language swaps. If you run a shop outside India and you're intrigued, we'd love to hear from you while we're still small enough to build for you.

What's getting plumbed in next…
  • Multi-currency · in build
  • Multi-tax: VAT · Sales Tax · GST
  • Stripe · Adyen · Square · Razorpay
  • Apple Pay · Google Pay · regional wallets
  • Multi-timezone + DST awareness
  • Receipts in any currency-language pair
…where we'd like to go next
Middle EastAE · SA · QA · OM · BHSE AsiaSG · MY · TH · ID · VN · PHOceaniaAU · NZ
"your shop" — wherever its front door opens.
Trust · Compliance · Receipts

The boring parts, taken seriously.

Encryption
TLS 1.3 in flight. AES-256 at rest. Standard, sensible defaults — not a marketing badge.
Audit trail
Every till action — login, void, refund, price-change — logged with user, device, time, branch.
Backups
Encrypted point-in-time recovery and daily snapshots. You can request a full data export anytime.
Uptime
99.98% rolling target. We watch it daily and we'll publish a status page when we're production.
Support hours
07:00–23:00 IST, weekdays. Real humans, not a bot. Critical incidents handled as fast as we can — we'll be honest about timelines.
Data exit
Walk away anytime. Clean, complete export of every byte — your data is yours, full stop.
Inside the app

The same shop, day or night.

A glance at the customer-facing app — Discover, Wallet, and a real booking. Crafted for both light and dark, so it sits beautifully on any phone, any time.

LightFor sun and counters.
9:41
Hi, Aarav
Anna Nagar
A
Machi Wallet
2,140 pts
360 to Gold
Eat
Beauty
Fix it
Shop
Learn
Pick up where you left off
Mango Leaf Cafe
Cafe · Anna Nagar
Filter coffee + dosa
Reorder
Style Studio
Salon · Anna Nagar
Hair color + cut · Priya
Book
Volt & Wire
Electronics · T. Nagar
USB-C cable · ₹ 299
Pickup
HomeShopsWalletOrdersMe
9:41
Machi Wallet
Balance
2,140 pts
≈ ₹ 214 across HeyMachi shops
Silver · 360 pts to Gold
All
Earned
Redeemed
Recent activity
Mango Leaf Cafe
Earned · ₹ 480
+48
today
Style Studio
Earned · Hair color
+240
Mon
Volt & Wire
Redeemed · ₹ 100 off
−100
Sat
Bake Affair
Earned · Birthday cake
+85
12 Apr
HomeShopsWalletOrdersMe
9:41
Booking
Style Studio
Salon · Anna Nagar
Tue · 12 May
11:30 am
ServiceColor + cut
StylistPriya
Chair3
Estimate2h 15m
At counter
BK · 4421
+35 on visit
Total₹ 2,400
Pay & confirm
Pay at counter
DarkFor evenings and screens.
9:41
Hi, Aarav
Anna Nagar
A
Machi Wallet
2,140 pts
360 to Gold
Eat
Beauty
Fix it
Shop
Learn
Pick up where you left off
Mango Leaf Cafe
Cafe · Anna Nagar
Filter coffee + dosa
Reorder
Style Studio
Salon · Anna Nagar
Hair color + cut · Priya
Book
Volt & Wire
Electronics · T. Nagar
USB-C cable · ₹ 299
Pickup
HomeShopsWalletOrdersMe
9:41
Machi Wallet
Balance
2,140 pts
≈ ₹ 214 across HeyMachi shops
Silver · 360 pts to Gold
All
Earned
Redeemed
Recent activity
Mango Leaf Cafe
Earned · ₹ 480
+48
today
Style Studio
Earned · Hair color
+240
Mon
Volt & Wire
Redeemed · ₹ 100 off
−100
Sat
Bake Affair
Earned · Birthday cake
+85
12 Apr
HomeShopsWalletOrdersMe
9:41
Booking
Style Studio
Salon · Anna Nagar
Tue · 12 May
11:30 am
ServiceColor + cut
StylistPriya
Chair3
Estimate2h 15m
At counter
BK · 4421
+35 on visit
Total₹ 2,400
Pay & confirm
Pay at counter
Machi‑AI

An assistant that actually knows your shop.

Trained on your menu, your stock, your staff. Ask in plain language. Snap a supplier bill — Machi reads it, files it, updates inventory.

Ask Machi
How much did we pay Ravi this month?
Ravi (Steward · Branch 1) — March payroll:
  • Base salary · ₹ 18,000
  • Overtime · ₹ 1,420
  • Advance recovered · −₹ 2,000
Net paid · ₹ 17,420 on 1 Apr · NEFT to HDFC ****4421.
Type or hold to talk…
Bill scanner
VendorSri Murugan Provisions
Items14 · auto-matched
GST₹ 184.20
Total₹ 4,820.00
Filed in Inventory · Stock updated
Morning brief
₹ 38,420
Sales today
▲ 12%
86
Covers
▲ 4
3
Low stock
needs attn
Pricing · made for shop margins

Try it for a month. Pay only when it's earning.

No per-seat trickery, no published price card to over-think. HeyMachi is priced like a utility — small when your shop is small, scales when you scale, modular for what you actually use.

Free first month

First month is on us.

No card on file. No clock running. Use the platform like it's already yours — for thirty days. You only start paying once it's earning.

Volume-based

Pay for the value, not the seat.

We don't charge per staff member. We charge by what flows through the platform — orders, transactions, real volume. A small shop pays a small amount. That's the whole idea.

Modular

Pick the modules you actually need.

Core POS comes standard. HRIS, Inventory, Payroll, Machi-AI — turn on only the ones you need. Pay only for those. Switch them off any month, no penalty.

Elastic infra

Grows when you grow. Quietly.

When your business doubles, the bill goes up — but so does the infrastructure behind it. Faster reports, more storage, zero slowdowns. Best experience comes from best services.

Flexible terms

Monthly or yearly. Your call.

Pay month-to-month with full flexibility, or commit yearly and save. Switch between the two whenever the cash-flow calendar changes.

Data portable

Leave any time. Take your data.

If HeyMachi ever stops earning its keep, you can walk. We'll be sad — and we'll hand over a clean, complete export of every byte of your data on the way out.

The honest bit

Numbers after we know your shop.

Every shop is different — covers per day, average ticket, stock turn, staff count. We'd rather show you the platform, listen to your floor, then put a fair number on it. Twenty minutes is enough.

First month free No card needed to start Clean data exit, anytime
Built in the open

What's shipping next.

No promises we can't keep, no roadmap chart in three colours. Just the honest list — what's running today, what's in build, and where we're aiming.

NowWhat you can use today
  • POS & Billing · GST · KOT/KDS
  • Inventory · multi-branch · BOM
  • HRIS · attendance · leaves
  • Payroll · PF · ESI · NEFT
  • Scanner · bill OCR
  • Customer App · multi-cart · biometrics
  • Live: Restaurant · Salon · Pharmacy
NextWithin the year
  • 5+ new industries every quarter
  • Cross-shop loyalty network · live
  • Class & Academy vertical
  • Quote → Fulfilment vertical
  • Machi‑AI in production
  • Public status page
BeyondOn the horizon
  • Multi-currency · multi-tax
  • UAE & Singapore pilots
  • Public API + integrations
  • ISO 27001 / SOC 2 path
  • Region-resident data
  • Marketplace add-ons
Open in 7 minutes

Stop running your shop in five tabs.
Run it in one.

No card First month on us Cloud + offline Made for India
Talk to us

Tell us about your shop.

A real human will reply within one working day. Drop us a line below or write directly — we read everything.

Emailsales@heymachi.aiReply in 1 working day
WhereCoimbatore · BangaloreIndia-first · serving shops nationwide