Legal
Legal & policies
Every term and policy that applies when you use HeyMachi, in one place.
All policies
Our policies
| Policy | What it covers |
|---|---|
| Terms & Conditions | Merchant Terms of Service for businesses using HeyMachi |
| Customer Terms of Use | For people who order, book or pay through HeyMachi |
| Privacy Policy | What we collect, why, how long we keep it, and your rights |
| Cancellation & Refund Policy | Subscriptions, customer orders, failed payments |
| Shipping & Delivery Policy | How the service and orders are delivered |
| Pricing | Plans, add-ons, GST and billing cycles |
| Contact Us & Grievance Officer | Registered office, support and grievance redressal |
| Delete your account | How to close a customer or merchant account |
Who we are
HeyMachi is a brand of Hey Machi AI Private Limited. The company is the contracting party for all HeyMachi services.
Hey Machi AI Private Limited
- Registered office
- 5/185-1, Munnar Road, Pallapalayam, Udumalpet, Tiruppur, Tamil Nadu 642112, India
- CIN
- U62010TZ2026PTC040753
- GSTIN
- 33AAICH9411K1ZG
- Phone
- +91 70100 43040
- sales@heymachi.ai
- Hours
- Monday to Saturday, 10:00 am to 7:00 pm IST